Class A Customs
1130 CR 6 West
Elkhart, IN 46514
36 Gallon Fresh / Gray Water Holding Tank | T-3645
Non-Pressurized Tank all tanks we carry must be vented, Basic Plumbing Example
Tank Measurements +/- .25" on each measurement due to manufacturing process
38.625” does not include fittings x 12.75” x 17.75” (rotate tank to change height or width)
Average tank thickness .219 or 7/32" thick (just under 1/4")
Installed Fittings See Photos
Two) 1.5" Female NPT Fitting - fitting is sealed to use remove membrane with razor knife
Two) .5" Female NPT Fitting - fitting is open
Manufacturing Vent Patch
Each tank will come with at least one permanently mounted patch, it is from the manufacturing process, this is not a fitting and does not unscrew and is water tight.
Made In USA Class A Customs manufactures these tanks and is located in Elkhart, Indiana
BPA Free Class A Customs does not carry this chemical nor uses it in the manufacturing process
UV-8 Stabilization
Complies with
U.S. FDA 21 CFR 177.1520 (c)3.1a
Canadian HPFB No Objection
Underwriters Laboratories Inc.
EU, 10/2011
NSF International NSF/ANSI Std 61 (sec 4 & 5)
Non-Pressurized Tank all tanks we carry must be vented, Basic Plumbing Example
Fresh or Gray Water Use ideal for rvs, food vendors and extra water storage
Seamless One-piece seamless construction, no seams to burst
Rotatable tank can be placed on any side
Resistant Stain, Corrosion and Rust Resistant
Color Creamy White in color so you can see waterline through tank
Made From Medium Density Polyethylene (MDPE) Resin - glues do not stick to this material and easily cleaned.
Fresh and Drinking Water Safe great for rvs, food vendors and extra water storage
BPA Free Class A Customs does not carry this chemical nor uses it in the manufacturing process
NSF Certified Materials Tank & fittings made from DOW NSF International NSF/ANSI Std 61 approved Medium Density Polyethylene (MDPE) Resin
NO NSF LOGO Class A Customs NSF Letter (on Water Tank Helps Page) explaining why we no longer have the NSF Logo in our tanks, however, Class A Customs Fresh/Gray Water Tanks are still made from the same NSF Approved Materials.
Forward this letter onto your inspecting Health Department before ordering to be sure tanks will work for your application and get approval.Complies with
U.S. FDA 21 CFR 177.1520 (c)3.1a
Canadian HPFB No Objection
Underwriters Laboratories Inc.
EU, 10/2011
NSF International NSF/ANSI Std 61 (sec 4 & 5)
Non-Pressurized Tank all tanks we carry must be vented, Basic Plumbing Example
Fresh or Gray Water Use ideal for rvs, food vendors and extra water storage
Seamless One-piece seamless construction, no seams to burst
Rotatable tank can be placed on any side
Resistant Stain, Corrosion and Rust Resistant
Color Creamy White in color so you can see waterline through tank
Made From Medium Density Polyethylene (MDPE) Resin - glues do not stick to this material and easily cleaned.
The temperature used during testing is 60 +/- 2°C (140 +/- 4 °F) and appears in NSF Listings Page as "D. Hot". This is intended to apply to product applications where the product is used for either cold (ambient temperatures) or hot water up to domestic hot temperatures.
For more information and a quote on custom tanks please fill-out our Water Tank Build Form.
OEM Part
No retail box - no install instructions
Have a certified technician install all parts to prevent product damage and personal injuryHelpful information & answers to common questions can be found on the Water Tank Helps Page
Additional Fittings
To install additional fittings anywhere on the tank we recommend Uniseal Fittings, you can have from .5" up-to 3"
We do not take orders for custom fitting placements or sizes unless bulk ordering, 100 or more of each tank per order.
Custom Water Tanks
We can make a custom tank however due to the cost of a mold ($8,500 and up) most customers needing only a few tanks find it better to use a tank we already manufacture.For more information and a quote on custom tanks please fill-out our Water Tank Build Form.
Preparation
Sanitize each tank prior to use to remove any debris from the manufacturing process
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Original Shipping is non-refundable, 20% Restock fee will be charged for all orders.
Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Phone: 574-206-0101
Include a copy of original purchase receipt and write order number on each box
Save the tracking numbers for your records, we are unable to search for a package online without tracking numbers.
Sanitize each tank prior to use to remove any debris from the manufacturing process
Tanks are made in a warehouse, wipe with a damp cloth to remove surface dust or scuffs
Installation & Plumbing
Non-Pressurized Tank all tanks we carry must be vented allowing air in and out when in use, Plumbing Examples
Do Not hook a garden hose directly to tank damage will occur, it is recommended to use a fill dish or other gravity process
Do Not over-tighten fittings as damage will occur.
Non-Pressurized Tank all tanks we carry must be vented allowing air in and out when in use, Plumbing Examples
Do Not hook a garden hose directly to tank damage will occur, it is recommended to use a fill dish or other gravity process
Do Not over-tighten fittings as damage will occur.
It is recommended to use plastic NPT male fittings with plastic female NPT fittings to avoid damaging the threads, metal thread fittings can crush the plastic threads.
Very little, if any, pipe thread tape is needed using too much pipe tape will damage the threads. We do not recommend pipe dope as you can not remove the fitting later, if used be sure to use a food safe brand.
Very little, if any, pipe thread tape is needed using too much pipe tape will damage the threads. We do not recommend pipe dope as you can not remove the fitting later, if used be sure to use a food safe brand.
What fittings will I need for my plumbing?
This will depend on how you are setting-up your tank and will vary by application, we are not aware of what items you will be needing, please view the Plumbing Examples
Mounting & Bracing
Tank can be placed on any side.
Place tank on level surface and brace to prevent tank from moving during transit.
Tank needs to be adequately supported, examples on the Water Tank Helps Page
Do Not hang by ratchet straps, this is too thin and will not adequately support tank.
Do Not place weight on tank, if you need to stack the tanks you will need a weight bearing shelf between them.
Tank can be placed on any side.
Place tank on level surface and brace to prevent tank from moving during transit.
Tank needs to be adequately supported, examples on the Water Tank Helps Page
Do Not hang by ratchet straps, this is too thin and will not adequately support tank.
Do Not place weight on tank, if you need to stack the tanks you will need a weight bearing shelf between them.
Can I install the tank under the trailer?
Tanks can be installed inside or outside of unit, for food vendors verify requirements before purchasing as some areas do not allow tanks to be outside of the unit and others do not allow the tank to be inside of the unit.
Be sure to Sanitize Tank before installing.
All tanks must be braced and secured to prevent any movement of the tank while in transit and to prevent possibility of tank tipping or falling.
Due to the manufacturing process all the tanks especially the larger in size will have a bowing to the walls, when the tank is filled the tank will expand out removing the inward bow, we recommend laying all tanks on a level surface (this can be angled to help with drainage) and bracing the tanks. For larger tanks it is recommended to brace all side walls with plywood or metal, we do not recommend using ratchet straps on the tanks alone as this is a large amount of weight on a thin strip and may cause cutting into the tank. For tanks placed outside it is also recommend to enclose tanks using sheet metal / plywood or some other type of weather proof material to prevent damage from road debris and speed bumps, be sure to check your clearance before ordering.
Brackets or Strap Systems Due to the variety of installations we do not carry brackets or bracing systems.
Tanks can be installed inside or outside of unit, for food vendors verify requirements before purchasing as some areas do not allow tanks to be outside of the unit and others do not allow the tank to be inside of the unit.
Be sure to Sanitize Tank before installing.
All tanks must be braced and secured to prevent any movement of the tank while in transit and to prevent possibility of tank tipping or falling.
Due to the manufacturing process all the tanks especially the larger in size will have a bowing to the walls, when the tank is filled the tank will expand out removing the inward bow, we recommend laying all tanks on a level surface (this can be angled to help with drainage) and bracing the tanks. For larger tanks it is recommended to brace all side walls with plywood or metal, we do not recommend using ratchet straps on the tanks alone as this is a large amount of weight on a thin strip and may cause cutting into the tank. For tanks placed outside it is also recommend to enclose tanks using sheet metal / plywood or some other type of weather proof material to prevent damage from road debris and speed bumps, be sure to check your clearance before ordering.
Brackets or Strap Systems Due to the variety of installations we do not carry brackets or bracing systems.
Class A Customs
1130 CR 6 West
Elkhart, IN 46514
FOOD VENDORS READ BEFORE BUYING
Before you build or modify -- You must verify rules and regulations.
Codes vary by local health departments, not state.
We are not aware of the local codes or rules.
We are not aware of what tanks or items you need.
Class A Customs NSF Letter can be printed or forwarded to Health Department before purchasing any items, to verify that items will pass inspection. This is your responsibility.
Letter has all fresh/gray tank sizes, part #'s, measurements and fittings, along with material tank is made from.
Ask your inspector BEFORE purchasing any items - more information below
NFS Logo Requirements: Does the water tank have to have an NSF Logo? Class A Customs Tanks have NO NSF LOGO
Non-Pressurized Tank: All of Class A Customs water tanks must be vented and can not be pressurized.
Size Requirements: How many gallons is the fresh water tank required to be? How many gallons is the gray water tank required to be?
Shape Requirements: Does the bottom need to be slanted? Can I place the tank on a slanted surface as this would make the tank then slanted?
Fittings Requirements: Do you have requirement on the fittings sizes, placement or materials?
Filling Procedure Requirements: Does the fill dish for the fresh water tank need to have a lockable fill dish? Are there certain materials I must use?
Tank Placement Requirements: Does tank need to be mounted inside or outside of unit
Clean Out Requirements: Do I need a clean out? What size does this need to be?
Pipe and Fitting Requirement: Do I have to use a certian type of piping or a size for the water tanks, sinks, drains, etc?
Class A Customs Tanks have NO NSF LOGO: Forward onto your inspecting helth department our NSF Letter to verify if the tank will work for you before purchasing.
Class A Customs Tanks that are white in color can be used for either Fresh or Gray Water use.
Class A Customs Tanks that are black in color are used to hold Human Waste and/or used water from handwashing sinks, dish sinks, and showers - they are NOT for fresh water use.
Why is there no NSF logo in the tank?
Can I get an NSF logo on my tank?
Class A Customs was required to remove the NSF logo from all water tanks we manufacture in June 2020, the tanks continue to be made from the same NSF Certified Materials, built in the same way, built on the same machines, and built in the same building here at Class A Customs.
The NSF Company does not allow end users of NSF Certified Materials to use the NSF logo unless each kind of item that is produced has a certification paid for each year. This would mean every style of tank Class A Customs makes, even though they are made using the same NSF Certified Materials and made using the same process, we would need to pay to use the logo on each item, every year at a substantial cost.
All Class A Customs Fresh/Gray Water Tanks are manufactured using
Material is safe for Potable Water Materials – Class A Customs Fresh/Gray tanks are safe to be used for fresh or drinking water storage or gray water storage.
The temperature used during testing is 60 +/- 2°C (140 +/- 4 °F) and appears in Listings as "D. Hot". This is intended to apply to product applications where the product is used for either cold (ambient temperatures) or hot water up to domestic hot temperatures.
Because Class A Customs was verified to use and continues to use NSF Certified Materials to build our tanks,
Class A Customs is allowed to link directly to the NSF Website Materials Page and
Class A Customs is allowed to state the tanks are made from NSF Certified Materials.
The NSF associate Class A Customs was contacted by and worked with was;
Antonio Acree
Quality Representative, Quality & Compliance
aacree@nsf.org
NSF International | nsf.org
789 N. Dixboro Road, Ann Arbor, MI, 48105, U.S.A
1-800-NSF-MARK
Your inspector can validate this information with NSF by contacting them directly.
Before you build or modify a unit verify rules and regulations, codes vary by local health departments, not state. We are not aware what tanks or items you will need.
If you have more questions, please feel free to contact us.
You can find more information on the Water Tank Helps Page located on our main site, www.classAcustoms.com
We have put all of this information into a PDF that you can forward direclty onto your inspecting heatlh department before you purchase to verify that our tanks will work for you, the link is below.
Class A Customs NSF Letter click here to bring-up new window
My Health Inspector said I need a gray tank that is ______ percentage larger than my fresh tank.
15% Large Gray Tank Than Fresh: Multiply (fresh tank size) x 1.15 = Tank needed
25% Large Gray Tank Than Fresh: Multiply (fresh tank size) x 1.25 = Tank needed
50% Large Gray Tank Than Fresh: Multiply (fresh tank size) x 1.50 = Tank needed
I have only so much room how many gallons can I get in that space?
Will this tank fit in my van?
Will this tank fit under my sink?
We do not recommend sizes or verbally give measurements, this is to avoid errors.
Please look at the Water Tank List located at the top of each webpage or under Navigation Menu on mobile devices to see all tanks Class A Customs sells online.
You would need to compare the measurements of the tank with your available space and determine the best tank for your needs and application.
What fittings will I need for my plumbing?
Do you have a "plug and play" or "concession kit"?
There is no one size fits all application for the water tank set-up, it varies by application, unfortunately we are not aware of what items you will be needing.
Class A Customs sells fittings for our tanks, hoses, fill dishes, and water pumps, you can find all of these in the Plumbing Category.
FRESH WATER TANK INFORMATION
Class A Customs Tanks that are white in color can be used for either Fresh or Gray Water use.
Class A Customs Black Tanks are used to hold Human Waste and/or used water from handwashing sinks, dish sinks, and showers - they are NOT for fresh water use.
Plumbing Help Posts
GRAY WATER TANK INFORMATION
Class A Customs Tanks that are white in color can be used for either Fresh or Gray Water use.
Class A Customs Black Tanks are used to hold Human Waste and/or used water from handwashing sinks, dish sinks, and showers - they are NOT for fresh water use.
You do not use a water pump on tank you are using for gray or waste water, the tank is gravity fed only.
Class A Customs Basic Plumbing Kit will NOT work for a Gray water set-up.
Plumbing Help Posts
ONLINE FREE RESOURCES
What tanks did Frank use?
UM-2000 and UM-2500, but those tanks might not fit for you and there may be tanks that fit better. Be sure to view the Water Tank List for all of our tanks.
Class A Customs
1130 CR 6 West
Elkhart, IN 46514
Manufacturer Warranty
Class A Customs, LLC Manufacturer Warranty covers manufacturer defect on manufacturer installed fittings and tank workmanship.
Inspect tank and all fittings before beginning installation, there is a 14 (fourteen) day time period to report any damages once you items are received.
Warranty does not cover tank or fitting damage resulting from tank or fittings plumbing being jarred, moved, cracked, cross-threaded, damaged threads from use, and/or fitting punched from tank. Such damage is due to plumbing being moved and/or tank being jarred causing unavoidable damage beyond manufacturer control or responsibility.
Warranty does not cover cross-thread damage, fittings are injection molded not carved, so threads can not be cross-threaded from manufacturing, cross-threading only occurs from incorrect use of fitting.
Warranty does not cover tank or fitting damage due to customer improperly venting tank.
Warranty does not cover damage to tank from weight being on tank or tank being compressed by outside forces, example, tank being buried underground causing collapse; tank being compressed under boat.
Warranty does not cover damage to tank or fittings due to weather related incidents, example, tank freezing or being in excess heat/sun expose.
Using Class A Customs, LLC Fresh/Gray Water Holding Tank for any purpose other than fresh or gray water storage will void any/all warranty.
Using Class A Customs, LLC Black/Gray Waste Water Holding Tank for any purpose other than black (human waste) or gray water storage will void any/all warranty.
Using any Class A Customs, LLC water tanks for fuel, chemical or other storage voids warranty.
DAMAGED OR MISSING ITEMS
Damaged and/or missing items and/or incorrect items will be replaced once it has been established damage and/or missing was by shipping / manufacturing and not user.Items that are damaged or missing will not be issued a refund a replacement item will be sent.All returns must follow the 30 Day Return Policy.- Modifying an item voids the option to return the item and voids any and all warranties.
- If this item has been installed photos are needing of the item while still installed. Include the inside and outside plumbing, fill port, and all plumbing ports, etc.
Photos Needed:
Clear and Large Photos (not blurry or pixelated)
- Overall of the item where the item can be clearly identified, any part#'s and/or serial #'s easily identified, and you can see the damage on the item -- send photos from multiple angles.
- Close-up of the damage where part can still be clearly identified.
- Overall of the box(es) where the box with the label on the original box can be clearly identified and you can see the damage on the box(es) - do not cut the label from the box and place on another box or on another side of the box.
- If this item has been installed photos are needing of the item while still installed. Include the inside and outside plumbing, fill port, and all plumbing ports, etc.
- Modifying an item voids the option to return the item and voids any and all warranties.
- If this item has been installed photos are needing of the item while still installed. Include the inside and outside plumbing, fill port, and all plumbing ports, etc.
Clear and Large Photos (not blurry or pixelated)
Class A Customs 30 Day Return Policy
Some items are non-returnable and include but not limited to:
All Electrical Items
All Fuel Pumps
All Water Pumps
Some items are non-returnable and include but not limited to:
All Electrical Items
All Fuel Pumps
All Water Pumps
All items that show any signs of modification, use, attempted use will have a 100% restock fee.
Customer must return all merchandise in new, unused condition, with no damages, dirt, debris, installation, etc.
Customer must return item with the original packaging / boxes.
Customer must return all merchandise in new, unused condition, with no damages, dirt, debris, installation, etc.
Customer must return item with the original packaging / boxes.
Modifying an item voids the option to return the item and voids any and all warranties.
To return item customer will need to pay return shipping.
Packages refused or return to sender are are not guaranteed a refund, cost of shipping both to you and returned will be deducted from any refund given along with the restock fee.Original Shipping is non-refundable, 20% Restock fee will be charged for all orders.
Returns c/o Class A Customs
1130 County Road 6 West
Elkhart, IN 46514
Phone: 574-206-0101
Include a copy of original purchase receipt and write order number on each box
Save the tracking numbers for your records, we are unable to search for a package online without tracking numbers.
When you have shipped the item(s) provide the Return Tracking Numbers on the RMA Form.
Return Process
Opening a Return
If you did not register for an account please contact Customer Service via the Contact Us Form, include your Order # when requesting to open the Return
Return Process
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to return the correct item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
1. Login to your account on www.classAcustoms.com in the 'My Account' section.
2. In the "Track Your Recent Orders" section, click on the "View Details" link for the order you would like to initiate the RMA for.
3. Once in the order, you will click on the "Add New RMA" button.
4. Choose the number of items you are wanting to return in the "Order Items" section.
5. In the "Order Return Options" section, choose the Reason and Method for the return.
6. You can add comments in the "Comments" section. This is optional and the comments will be visible to Customer Service.
7. Click "Save RMA" and an email will be sent to the email on file with your order, this will include the 30 Day Return Policy and information on how to return your items.
2. In the "Track Your Recent Orders" section, click on the "View Details" link for the order you would like to initiate the RMA for.
3. Once in the order, you will click on the "Add New RMA" button.
4. Choose the number of items you are wanting to return in the "Order Items" section.
5. In the "Order Return Options" section, choose the Reason and Method for the return.
6. You can add comments in the "Comments" section. This is optional and the comments will be visible to Customer Service.
7. Click "Save RMA" and an email will be sent to the email on file with your order, this will include the 30 Day Return Policy and information on how to return your items.
Other Platform Orders
Class A Customs sells on multiple online selling platforms for contact regarding on of these orders you must use the messaging system on that site for all communications, this is the policy of the selling platform.
Direct emails and phone calls will be advised with the same information.
For information on how to contact on these platforms please do an online search for the most up-to-date instructions.
Class A Customs sells on multiple online selling platforms for contact regarding on of these orders you must use the messaging system on that site for all communications, this is the policy of the selling platform.
Direct emails and phone calls will be advised with the same information.
For information on how to contact on these platforms please do an online search for the most up-to-date instructions.
- Shipping Details:
Free Shipping to 48 Contiguous US only
FedEx Ground - Estimated Transit Time 1 - 5 Business Days - FedEx Ground Transit Time Map Located on the Ordering & Returns Page
Calculated Shipping at checkout allows for upgraded shipping options to be selected.
Order Processing Time
Orders are processed within 24 hours Monday - Friday.
If an order is placed on Friday after 10am it will ship the following Monday.
Orders are not shipped on Federal Holidays due to services not running.
Order Changes and Cancellation
Due to packages being loaded in bulk early in the day we are unable to change an order once the shipping label has been printed. Please be sure to verify items needed and address prior to completing order. Returned and Refused Items will be issued a refund minus original shipping and return shipping costs.
Customer must use the Contact Us form to request a cancellation; cancellation is not guaranteed unless a confirmation has been made by Class A Customs via the Customer Messaging System here on the website.
